Helping you buy smarter in Brisbane!

Website Privacy Policy

This website is owned and operated by Brisbane Buyers Agent and will be referred to as “we”, “our”, and “us” in this Privacy Policy. By using this site, you agree to the Internet Privacy Policy set out below. This policy relates to the collection and use of personal information you may provide to us through your use of the website.

We reserve the right to modify or remove parts of this Privacy Policy at our discretion. This policy is in addition to any other terms and conditions applicable to the website.

We are committed to protecting the privacy of personal information collected from visitors. This policy governs how your personal information obtained through the site will be handled.

1. Personal Information

Personal information is only collected when knowingly and voluntarily submitted. For example, we may need to collect information to provide services or respond to inquiries. We aim to protect your personal information in accordance with Australian privacy laws.

2. Use of Information

Personal information is used only for the purpose for which it is submitted or for secondary purposes related to that primary purpose. Any copies of correspondence that may contain personal information are archived for record-keeping purposes.

3. Disclosure

We do not disclose personal information unless:

  • You have consented, or

  • Disclosure is required to fulfill the original purpose, or

  • It is necessary to identify or take legal action against someone causing harm, or

  • The law requires it.

We may engage third-party service providers, and personal information may be shared with them to fulfill services on our behalf.

4. Security

We strive to ensure the security of your personal information:

  • Our systems are regularly reviewed for updates.

  • We take reasonable steps to secure transmissions and data storage.

  • Data is stored on servers located in Australia.

  • Staff and contractors are bound by confidentiality obligations.

However, no data transmission over the internet can be guaranteed to be completely secure.

5. Collection of Technical Information

IP Addresses
We collect your IP address for system administration and troubleshooting. This data is aggregated and not personally identifiable.

Cookies and Applets
We use cookies to improve your experience and track session data. Aggregated non-personal data helps us analyse site usage patterns.

6. GDPR Compliance

Where applicable, we handle data in compliance with the General Data Protection Regulation (GDPR), particularly for users accessing the site from the EU.

7. Access and Correction

You may contact us at info@brisbanebuyersagent.com.au to request access to, correction of, or deletion of personal information we hold about you.

8. Complaints and Concerns

We take privacy issues seriously. If you have any concerns, please contact us via the Contact Us page on our website.

For more information on privacy in Australia, visit the Office of the Australian Information Commissioner.

This Privacy Policy was adapted for Brisbane Buyers Agent.